i have an old ipad that belonged to my mom, i cannot connect to Apple ID because “verification failed”. I’m trying to do a factory reset on it because it’s mine now and i wanna get it working again, but i have to enter a “restrictions passcode” that no one remembers.
i’m currently trying to restore it by hooking it up to a mac but it just keeps flashing the battery charging symbol and saying “trust this device”. the message quickly goes away and comes back, and i cannot click “yes”.
As much as I hate apple. I give them mad props on the ability to lock a device. There should* be a way to hard reset the device. Check Google. Otherwise do what was suggested and give apple a call.
There should be a way to hard reset a device? Yes, there should, and it should be easy and simple. It’s ok if it erases the device, but it shouldn’t be a useless brick without connecting to any company’s servers. Of course, I wouldn’t expect any better from an Apple device, they’re very locked down.
It’s a theft deterent man. If a phone bricks itself when it’s not in your control that’s a very good thing. But second hand use is just more difficult. Two sides of the same coin.