

As someone currently stuck in a service gig, thank you. We might not always show it, but at the end of the day, a good customer interaction is a bright spot. Many of us are tired, in every way you can think of. I have watched my coworkers lose and find a religion in the back freezer, all within one 10 minute cry break.
It really does cut both ways. I feel like it’s easy for both sides to get wrapped up in this just being another face in the sea of millions. Another person to deal with.
Especially when we have a lot going on. Where they might not know the shitshow playing out in the back of house, we can’t know the show going on back at theirs.