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2 years agoI worked for a company that was also a small ISP. If the internet service for our clients went down we were not allowed to tell them the truth. We either had to blame the upstream provider, or act like we had just heard about it and were looking into it.
This one doesn’t surprise me. I remember a recording of a guy in India doing a job interview over the phone. He had a friend on a other phone giving him the answers to the test questions. The person giving the interview heard enough in the background to figure this out, and gave the cheater tips on how to be less obvious next time.