For example I’ll send an e-mail with 3 questions and will only get an answer to one of the questions. It’s worse when there are 2 yes/no questions with a question that is obviously not a yes/no question. Then I get a response of

Yes

back in the e-mail. So which question are they answering?

Mainly I’m asking all of you why do people insist on only answering 1 question out of an e-mail where there are multiple? Do people just not read? Are people that lazy? What is going on?

Edit at this point I’ve got the answers . Some are too lazy to actually read. Some admit they get focused on one item and forget to go back. I understand the second group. The first group yeah no excuse there.

Continuing edit: there are comments where people have tried the bullet points and they say it still doesn’t help. I might put the needed questions in red.

  • RainyTank@lemmy.caEnglish
    20·
    10 days ago

    My colleagues complain of the same things, saying they’ve tried everything. But I never have that issue.

    Here’s an example of what they might send: Hello Bob, we have just recieved all your documents, so thank you. But upon review, we have found that we are still missing x,y,z. In order to expedite the process we ask for your cooperation.

    1. At your earliest convenience, can you please send not more than twelve months of documents x and how they pertain to y?
    2. Can you clarify why z contains a substantial difference from the previous times it occurred in September 2020, October 2020? Don’t hesitate to contact us with any further questions!

    Here’s what I would say instead: Hi Bob, to finish the file we require:

    1. A max 12 months of documents x (showing y)
    2. Why is z now so different from 2020 Sept, Oct? Thanks in advance.
    • snooggums@lemmy.worldEnglish
      8·
      10 days ago

      I know of 5 people I work with who will moat likely send you 10 months of documents x (showing y) as a response to your example, 12 if you are lucky.

      No, they will not even acknowledge #2. They would have the same reaponse to your first, wordier version because they are just doing the first request and barely noticed you had a two digit number.

      • 0xD@infosec.pub
        4·
        9 days ago

        That’s the point where you start with the “Thank you! In case you missed it…”

        Almost never fails to get an apology and a smug feeling of superiority. God, I hate those people. Luckily I don’t have to work with those brainless corpo drones too much.

    • OsrsNeedsF2P@lemmy.ml
      7·
      10 days ago

      This is the correct answer. If people aren’t answering all your questions, your not formatting your questions properly.

    • Landless2029@lemmy.world
      1·
      9 days ago

      I do a mix of both.

      Start short and get to the point.

      Add any extra crap below it.

      Hey Bob we need X/Y/Z to finish the thing. Can you send it ASAP so we can continue.

      Additional details:

      • X is needed because of blah blah blah. Confirming the measurement and parts needed.
      • Y is needed for compliance reporting in sister department in case of an audit.
      • Z is requested by the project manager to justify additional man hours and assign more staff so we can meet the deadline.