• ZeroCool@feddit.org
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    17 hours ago

    Yeah turns out people don’t like:

    1. Being treated like criminals
    2. Having their time wasted

    Walgreens’ inventory shrinkage is not my problem. Locking everything up rather than paying loss prevention staff is just going to piss everyone off.

    • someguy3@lemmy.world
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      17 hours ago

      Being treated like criminals

      I’ve been followed around a store. Guess what store I’ve never bought from and won’t be back to.

      • affiliate@lemmy.world
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        14 hours ago

        i’m starting to worry we’ll never find out which store it is. the suspense is killing me

      • undefined@lemmy.hogru.ch
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        16 hours ago

        At self-checkout in a lot of stores employees stand behind me because I move fast. Apparently that means I’m stealing rather than I move faster than a snail when there’s a huge line of people waiting.

        • someguy3@lemmy.world
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          16 hours ago

          God the ones here don’t let you. The scales have to match so you can only pick up one item at a time, scan it, put it in the bag, and wait for the scales to read.

          • socphoenix@midwest.social
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            15 hours ago

            I stopped going to Kroger grocery stores mostly over price but honestly even if they lowered prices I wouldn’t go back specifically because of this feature. It’s more pleasant to shop at Walmart or Safeway as they don’t use this kind of system.

            • nfh@lemmy.world
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              14 hours ago

              If a store has an intentionally terrible interface like this, or displays a video feed of you using it, I’m not touching self checkout. Going through a cashier’s line is fine, and walking away from my cart and never coming back is fine if that’s not an option.

              • grysbok@lemmy.sdf.org
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                7 hours ago

                I avoid the self-checkout at the local target because they display a video feed of you using it with a distressingly bright blinky light. It’s just sensory overload and I don’t need that in my life.

            • Clent@lemmy.dbzer0.com
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              12 hours ago

              I don’t have any krogers just their rebrands. I only shop the ads (when it’s actually a good deal) and do drive through pick up.

              Self-checkout is the symptom. The disease is wandering around a store thst is ever changing and lack any industry standards.

              Having them pick the order is like the olden days when stores were merely a counter with a clerk who would go in back and grab the items on your list.

              • corsicanguppy@lemmy.ca
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                11 hours ago

                Please let us go back to that.

                Actually we had a 7-11 type store that took over a fast food place. They kept the drive-through and used that after like 6pm, taking a list and gathering everything while you were at the window. So awesome.

    • Viking_Hippie@lemmy.dbzer0.com
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      14 hours ago

      Personally I LOVE having my time wasted!

      Only if it’s in fun and/or interesting ways, though, not waiting for some underpaid and overworked employee getting a key for the toilet paper safe or whatever.

    • ch00f@lemmy.world
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      16 hours ago

      Maybe if there were like 2 employees in the store, people would feel less comfortable stealing shit.

      The Joann fabric near us has these speakers that will say something like “ask an associate if you need anything” when you walk near them. They put them near the expensive shit.

      Clearly, it’s an attempt to alert staff when someone is walking near the expensive stuff, but like…the store has 2 employees and when they’re not checking people out, they’re trying desperately to keep up with the boxes of unloaded freight clogging up the aisles.

      Nobody is watching you steal stuff.