• schizolol9@lemy.lol
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    7 hours ago

    No shit its so annoying having to ask a worker to unlock the damn glass door just for $5-$10 item.

    • normalexit@lemmy.world
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      5 hours ago

      At my Walgreens there are usually some people in the pharmacy, one person on the registers and maybe one person in cosmetics. I’m not bugging the only cashier to unlock toothpaste that costs double what it does anywhere else.

    • ChapulinColorado@lemmy.world
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      5 hours ago

      We went to Walmart to print something we needed since the staples near us was having issues with their machine. Pet cleaning spray $6-$15 dollars? Behind one of those locked cabinets of course.

      There was a worker near by stacking some other items, but we didn’t bother since from what we could remember of Walmart, they never have the keys on them and have to chase someone down.

    • Mr_Blott@feddit.uk
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      6 hours ago

      I think with the advent of cordless angle grinders, we’ve moved on from bolt cutters, haven’t we?

      Certainly makes my visits to National Trust properties a lot more interesting

  • psycho_driver@lemmy.world
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    9 hours ago

    Lock everything up then understaff your stores so there’s no one to ask to unlock an item even if you were so inclined to go to the trouble. Great success.

  • FuglyDuck@lemmy.world
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    8 hours ago

    I was at a store the other day, eeddd usb-c pd cables.

    The 5ft 10 dollar cables were locked up, the 10 ft 14 dollar cables weren’t.

  • affiliate@lemmy.world
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    14 hours ago

    “But it does impact how sales work through the store because when you lock things up,” he added, “for example, you don’t sell as many of them. We’ve kind of proven that pretty conclusively.”

    wow, check out the brains on this guy

    • ByteOnBikes@slrpnk.net
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      10 hours ago

      Well in Walgreens: if you see someone shoplifting…

      ask how they can help you open up the thing locked up because I pushed that god damn button and it’s been 15 minutes and I haven’t seen a god damn employee yet Jesus Christ I came here for a quick trip like wtf I could have ordered this online you fucking morons

  • ZeroCool@feddit.org
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    17 hours ago

    Yeah turns out people don’t like:

    1. Being treated like criminals
    2. Having their time wasted

    Walgreens’ inventory shrinkage is not my problem. Locking everything up rather than paying loss prevention staff is just going to piss everyone off.

    • someguy3@lemmy.world
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      17 hours ago

      Being treated like criminals

      I’ve been followed around a store. Guess what store I’ve never bought from and won’t be back to.

      • affiliate@lemmy.world
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        14 hours ago

        i’m starting to worry we’ll never find out which store it is. the suspense is killing me

      • undefined@lemmy.hogru.ch
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        16 hours ago

        At self-checkout in a lot of stores employees stand behind me because I move fast. Apparently that means I’m stealing rather than I move faster than a snail when there’s a huge line of people waiting.

        • someguy3@lemmy.world
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          16 hours ago

          God the ones here don’t let you. The scales have to match so you can only pick up one item at a time, scan it, put it in the bag, and wait for the scales to read.

          • socphoenix@midwest.social
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            15 hours ago

            I stopped going to Kroger grocery stores mostly over price but honestly even if they lowered prices I wouldn’t go back specifically because of this feature. It’s more pleasant to shop at Walmart or Safeway as they don’t use this kind of system.

            • nfh@lemmy.world
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              14 hours ago

              If a store has an intentionally terrible interface like this, or displays a video feed of you using it, I’m not touching self checkout. Going through a cashier’s line is fine, and walking away from my cart and never coming back is fine if that’s not an option.

              • grysbok@lemmy.sdf.org
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                7 hours ago

                I avoid the self-checkout at the local target because they display a video feed of you using it with a distressingly bright blinky light. It’s just sensory overload and I don’t need that in my life.

            • Clent@lemmy.dbzer0.com
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              12 hours ago

              I don’t have any krogers just their rebrands. I only shop the ads (when it’s actually a good deal) and do drive through pick up.

              Self-checkout is the symptom. The disease is wandering around a store thst is ever changing and lack any industry standards.

              Having them pick the order is like the olden days when stores were merely a counter with a clerk who would go in back and grab the items on your list.

              • corsicanguppy@lemmy.ca
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                11 hours ago

                Please let us go back to that.

                Actually we had a 7-11 type store that took over a fast food place. They kept the drive-through and used that after like 6pm, taking a list and gathering everything while you were at the window. So awesome.

    • Viking_Hippie@lemmy.dbzer0.com
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      14 hours ago

      Personally I LOVE having my time wasted!

      Only if it’s in fun and/or interesting ways, though, not waiting for some underpaid and overworked employee getting a key for the toilet paper safe or whatever.

    • ch00f@lemmy.world
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      17 hours ago

      Maybe if there were like 2 employees in the store, people would feel less comfortable stealing shit.

      The Joann fabric near us has these speakers that will say something like “ask an associate if you need anything” when you walk near them. They put them near the expensive shit.

      Clearly, it’s an attempt to alert staff when someone is walking near the expensive stuff, but like…the store has 2 employees and when they’re not checking people out, they’re trying desperately to keep up with the boxes of unloaded freight clogging up the aisles.

      Nobody is watching you steal stuff.

  • werefreeatlast@lemmy.world
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    10 hours ago

    I stopped going to Walmart for that reason.

    I remember as a kid in Mexico, you had to go make a line at the store. When you finally got to the desk, you would ask for what you wanted to buy. Lol, needles to say that’s exactly how it still works in small local stores. Its a little like buying cigarettes at the gas station, but for everything minus the ID.

    That’s not good for business, but hey, it’s been decades of my life and they’re still working like that. Maybe there’s something to it? I hate it though. I would never shop there unless it was the last place on earth.

    • Joeffect@lemmy.world
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      7 hours ago

      My local Walmart has locked up the Lego sets… I mean I get it they aren’t cheap especially recently… But come on…

  • sunbrrnslapper@lemmy.world
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    16 hours ago

    If it’s locked up, I won’t buy it. I don’t have time for that nonsense and large companies only understand money (or a lack of) before they will make a change.

  • Sterile_Technique@lemmy.world
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    12 hours ago

    Personally it’s the pricetage that always stopped me from shopping there. Walgreens is consistently the most expensive option for pretty much their entire inventory compared to the 6 chains within half a mile that sell the exact same shit.

    • meowMix2525@lemm.ee
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      8 hours ago

      This. Walgreens is bad, CVS is even worse. I refuse to pay for convenience. Even if it’s just one thing I need; if it’s $5 at the cvs down the street and $2 at the Walmart 3 miles away through city traffic, I’m waiting til I need a few things and going to the Walmart every time. If for nothing else than the principle of it all. Eat shit CVS.

      • Sterile_Technique@lemmy.world
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        6 hours ago

        If you want a chuckle, look at their OTC meds and calculate price per milligram.

        CostOfBottle / (#PillsPerBottle * #MgPerPill)

        Do this for all the basic meds you keep in your home.

        Now go to Costco or Sams or something and do it again. No shit, the difference is 100-fold sometimes, especially if you compare things like name brand (aka Tylenol) at Walgreens to generic (aka Kirkland’s “Acetaminophen”). Turning it even more extreme, look at the little single-dose pouches they sell at the checkstand - folks are literally paying the same at Walgreens for like 2 pills as they are at Costco for a bottle of 500 of the same dose.

        It’s fucking wild.

    • WoodScientist@lemmy.world
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      10 hours ago

      Exactly. Their ONLY virtue is convenience. Either you’re there for a prescription and buy something because you’re already there, or you’re just looking to do a quick stop. They’re basically a glorified convenience store that happens to have a pharmacy attached. Their prices are high, but they do have convenience on their side. You don’t have to walk across half a mile of parking before getting to the front door. You don’t have to walk into a giant warehouse store that corrals you into shopping in a giant counterclockwise loop. Walgreens does have the convenience option over shopping at a big grocery store.

      And this is what is so bone-headed about these locking cases. Again, their ONLY advantage is convenience. If they’re going to slow things down by putting a bunch of barriers between me and the things I want, I might as well just spend the same amount of time, go to the full-sized grocery store, and save some money.

  • schizo@forum.uncomfortable.business
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    17 hours ago

    It’s really simple: either you accept shrink, or you hire enough people with keys to handle your anti-theft shit.

    I don’t go to target anymore, CVS, or Walgreens if it’s at all avoidable because it’s going to take an hour to get in, buy a few things, and leave.

    They want to lock shit up, but then only have one employee covering the whole damn store that can unlock shit, meaning if you want some laundry detergent, it’s going to take you half an hour.

    Of course, the local grocery stores, Walmart, Amazon, and various other retailers don’t lock shit up, so yeah, I just go there and don’t have to deal with stupid bullshit pushed by morons who haven’t gone shopping in one of the stores they run.

    • doctortofu@reddthat.com
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      12 hours ago

      Just wait, I’m sure soon a wild techbro will appear with a great solution to this problem that will require you to install an app and surrender all your data and biometrics in order to open those cases yourself to get a damn toothbrush or some shaving cream…

        • CheeseNoodle@lemmy.world
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          1 hour ago

          No wait this is fantastic, its probably going to be some stupid image generator that tries to generate what your face looks like when its partly obscured. We can all wear cheap paper masks of celebrities and let the AI camera turn that into a semi-convincing actual face instead! Who knew Mark Zuckerberg was a serial shoplifter across the entire US and Europe!?

      • Rekorse@sh.itjust.works
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        14 hours ago

        Its regional. The Walgreen’s by me doesnt lock stuff up, nor the walmarts, but if I go about 10 miles south then they do.

        • iAmTheTot@sh.itjust.works
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          12 hours ago

          Well yeah, the stuff that they lock up is also regional because they generally base it on what’s been getting stolen.

    • frozenpopsicle@lemmy.dbzer0.com
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      11 hours ago

      Yeah I really have been turned completely off to Target. I have one really close and the prices alone, but also the experience, are absolutely horrible. Going into an ikea once kinda opens your eyes. You could have a better thing for 1/3 the cost. Also, the fucking internet exists. So why buy anything at a “big box” store.

      • WoodScientist@lemmy.world
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        10 hours ago

        These companies don’t realize what century they’re living in. The advantage of a physical store is that you can get what you want NOW. Not tomorrow. Not two days from now. Not whenever Amazon finally gets around to delivering it to you. You can go to a store and get what you need NOW.

        That is the entire reason for these stores to exist. Theirs is a market of convenience. But they can’t seem to realize that.

    • AA5B@lemmy.world
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      12 hours ago

      Same here, but that means I buy everything from Amazon . There’s not an ethical choice

  • atzanteol@sh.itjust.works
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    16 hours ago

    Walgreens is why I joined Dollar shave club years ago. Nothing like needing to flag down an employee to fetch another employee who can unlock the razorblades.

  • ArbitraryValue@sh.itjust.works
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    15 hours ago

    In the Bay Area, I saw stores with gates and turnstiles which are presumably intended to make running out of the store harder, especially for someone holding a lot of stuff. I wonder if they work any better.

    One store I went to there even had a guy letting people in one by one after looking them over, like a bouncer.

    Edit: This sort of thing frustrates me.

    these claims were unfounded, with a mere 23 shoplifting incidents occurring between 2018 and 2021, according to police records

    That’s less than one shoplifter a month, which is obviously not an accurate count.

    The police barely even respond to shootings. Are they going to do anything if you call them and report someone stealing a box of shaving supplies? Why bother even trying to report that?

    • Rekorse@sh.itjust.works
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      14 hours ago

      If bet thats 23 incidents reported to police. There are absolutely people out there that make a living stealing from box stores. Kroger specifically won’t do much besides glare at you and ask if you’d kindly not steal that.